Understanding how designers shape organizations’ futures.
Strategic design is increasingly recognized as an approach that helps organizations navigate complexity, uncertainty, and long-term change. Practitioners highlight its potential to create business value by aligning human insight with strategic and operational objectives while supporting innovation under ambiguous conditions. Through holistic, future-oriented, and collaborative practices, strategic design enables organizations to frame complex problems, explore alternative futures, and translate emerging technologies into meaningful business and societal value.
This research project explores the evolving role of strategic designers within organizations. It examines designers’ career paths and training backgrounds, the meaning of strategic design in theory and practice, and the tools and methods used in the field. The project also investigates the relationship between strategy and design, the constraints designers navigate in teams and organizations, and the opportunities shaping the future development of the profession.

We conducted semi-structured interviews with 48 strategic designers across four Nordic countries. We are currently in the process of analysing the data. The study was reviewed and approved by the ethics review board of the Australian National University and all participants provided informed consent.
Research Participants
Strategic Design presents significant opportunities for organizations seeking to navigate complexity, uncertainty, and long-term change. Practitioners describe its potential to create business value and competitive advantage by aligning human insight with strategic and operational objectives, while supporting innovation under ambiguous conditions. Through holistic, future-oriented, and collaborative approaches, Strategic Design enables organizations to frame complex problems, explore alternative futures, and foster cross-disciplinary alignment. Beyond individual projects, it is increasingly positioned as a transformative capability that supports organizational learning, change processes, and the translation of emerging technologies into viable business and societal value.
Strategic Design practice is constrained by a set of challenges that affect how the work is understood and enacted within organizations. Practitioners report difficulties in explaining the value of Strategic Design, for example to clients who prioritize rapid solutions over problem exploration, while also facing internal resistance from traditional project and engineering mindsets. The challenges are intensified by economic pressures, unclear organizational mandates, and ambiguous role definitions, which together complicate professional identity and recognition. As a result, Strategic Designers often balance strategic inquiry with the need to deliver immediate, visible outcomes and to translate complex, non-linear processes into forms acceptable to linear organizational logics.
Looking ahead, practitioners anticipate that Strategic Design will become more deeply integrated into organizational strategy, shaped by technological advancements and an expanded understanding of what constitutes relevant stakeholders. Interviewees point to the growing role of AI in enhancing research, scenario-building, and sensemaking, while shifting Strategic Designers away from execution and toward higher-level strategic inquiry. At the same time, the field is expected to move beyond traditional human-centered approaches toward more systemic, more-than-human perspectives, alongside increased collaboration across organizational functions. Together, these developments suggest a maturation of Strategic Design as a strategic capability—one that brings new opportunities for impact while also raising questions around professional recognition, skill requirements, and the balance between wider adoption and methodological depth.